Every lead answered in seconds. Even at 2 AM.
Built for addiction-treatment and behavioral-health admissions teams. Automate Admits answers your Messenger, Instagram, website chat and text messages in one inbox; your AI agent qualifies and books leads around the clock, checks the payer before it books, and hands off to your team.
Everything your front line needs
Chat, calls, AI, and scheduling in a single inbox — so conversations never break.
One inbox, every channel
Messenger, Instagram, website chat, and texts — one thread per contact, shared across your team.
Website chat widget
One snippet on your site and the same AI agent answers there too. Web chats land in the same inbox.
Your AI agent
Greets, qualifies, and books leads instantly in your brand voice, then hands off with a full summary.
Calls & texts, built in
Call or text leads right from the conversation on your own business number. Every call and message logged to the lead.
Recorded & transcribed
Calls are recorded and turned into a written transcript on the lead, so follow-up never depends on memory.
Time-zone-smart scheduling
Books only once a contact confirms their time zone, so calls land at the right moment.
Native lead pipeline
New, Hot, Ready, Scheduled — with assignment, takeover, and internal notes.
Analytics that matter
Track response time, AI-handled rate, and booked-call conversion.
An AI agent that works the night shift
It greets every lead instantly, qualifies them in your voice, and books the call — then hands a summarized conversation to your team.
Leads get a warm, human response in seconds, day or night.
Who needs help, where they are, what insurance they have, which program fits: in your voice and your order.
It asks about insurance early and flags the payer before anyone books a call, including the state Medicaid plans you do and do not take.
A person in crisis, a hot lead or a question out of scope goes to your team at once, with the full context.
Made for the way admissions actually works
Payer verification, state Medicaid rules, and crisis handoffs: built for behavioral health and addiction treatment front lines.
Insurance comes up early and is checked before a call is booked, so out-of-network and self-pay leads reach your coordinators with that already known.
A person in danger or in acute withdrawal is handed to a human immediately with the whole thread; the agent stops speaking for the program.
When a lead has a phone, a payer and a program, your team gets one summary with everything the person said, not a transcript to reread.
Lead conversations live in AWS under our Business Associate Agreement, with BAAs in place with AWS, Paubox and Stedi. Read exactly what each vendor receives on the trust page.
Built for sensitive conversations
Your leads share personal details from the first message. Automate Admits is built to keep them protected.
Always encrypted
Every message and contact record is encrypted in transit and at rest.
HIPAA-eligible infrastructure
Patient data runs on AWS under a signed BAA, with Cloudflare DNS and DDoS protection in front.
Access you control
Role-based team access and one-tap human takeover keep sensitive conversations in the right hands.
Pay for the channels you use
Start with Messenger & Instagram, add website chat or SMS & voice when you're ready, or take all three on one discounted All-In bundle — which also waives the one-time setup fee.
Your next lead is messaging right now.
Start today. Your AI agent answers the first one before you finish reading this.